# How to debug a blank Web3auth Modal and other Connectivity Issues

In this video, we will: 

* walk through how to identify and fix the blank web3auth modal issue 
* discuss v2.0.1 of the Web3auth plugin and specifically how it impacts wallets generated and Torus access in near term (testnet wallets are not accessible via <http://app.tor.us> anymore whereas previously they were)
* We will discuss why you get a "user with this email already exists" and the current way to resolve (delete that user and reconnect)
* Which key to use for additional dev branches (Professional or Production bubble plans) Bubble will assume any non-dev branch is on mainnet so plan to use the mainnet key for non-Development dev branches (a bit confusing i know)

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A second video walk-through for more rare connectivity issues, if you see no log-in even after Web3auth successfully connects:

* Using the bubble debugger to identify misfiring conditionals
* Using Data transfer from Live to Dev to populate Settings-Technical
* Setting up the Admin wallet so you can access Admin Settings
* Pointing to a new chain with Admin user

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The official github Web3auth discussion around this can be found here:

{% embed url="<https://github.com/orgs/Web3Auth/discussions/1249>" %}

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